- Increased non-brand search by over 15% in the last year.
- Project lead the Marketing migration and development of a new CRM system and Marketing Cloud Account Engagement (Pardot) from Zoho CRM and Zoho Campaigns.
- Optimizing the website for UX and CRO.
- Project leading the development of our events microsite, updating and managing it, setting up the payment gateway and successfully implementing a ticket sales procedure for online ticket purchasing.
- Project lead our website chatbot development.
- Conducted presentations and software demonstrations to whole business.
- Actively develop and share instructional training videos.
- Held training sessions through Microsoft Teams to ensure team continues to grow and develop it's knowledge and expertise.
- Set up, refined and monitored all marketing automation.
- Set up automation and integrations to close gaps between different platforms using Zapier.
- Set up full reporting deck using Looker Studio for GA4, Google Ads, Search Console, Technical SEO (CrUX, Lighthouse etc.) Social Media (Linkedin, Linkedin Ads, Facebook, Instagram, X).
- Participated in online company wide panel discussions tackling such as mental health awareness and impostor syndrome.
- Setting up, Managing and optimising paid ads on LinkedIn and Google Ads.
- Conducting competitor analysis, keyword research and content gap analysis.
- Managing budget allocation and ensuring budget is spent effectively.
- Managing the podcast hosting and RSS feed updates.
- Video editing and animation creation.
- Designing advertisements for print.